Payment

Payment Methods

 

At Softiz, we offer a secure and convenient payment process for all our customers. We accept payments through Shopify Payments, which supports the following methods:

  • Major credit and debit cards – Visa, MasterCard, American Express, Discover, Diners Club
  • Apple Pay
  • Google Pay
  • Maestro
  • Shop Pay
  • UnionPay

All transactions are processed securely to protect your payment information. By using Shopify Payments, you can shop with confidence knowing your payment details are handled with the highest level of security.

 

Payment Due Date

 

For all purchases, payment is due immediately upon checkout. Once you place your order, the payment will be processed through the selected method. After successful payment, your order will be confirmed and will enter the handling phase.

We do not charge any late fees or penalties for payment delays, as payment is expected at the time of purchase.

 

Order Confirmation

 

After successful payment, you will receive an order confirmation email containing the details of your purchase. This email serves as proof of your transaction and confirmation that your order has entered the handling phase.

 

Shipping and Processing

 

Your order will be processed within 1-3 business days and shipped within 4-7 business days. Once your order is shipped, you will receive tracking information.

 

Refunds and Cancellations

 

We offer a refund policy that covers cancellations and eligible refunds:

  • Cancellations: Orders can only be canceled within the first 24 hours after purchase and before dispatch.
  • Refunds: If you are eligible for a refund, it will be processed according to our refund policy and credited back to your original payment method. For full details, please refer to our Refund Policy page.

Security and Privacy

We are committed to maintaining your privacy and ensuring the security of your personal information. All payments made through Shopify Payments are encrypted and processed securely. We do not store or have access to your sensitive payment details. For more information on our data protection practices, please refer to our Privacy Policy.

 

Assistance

 

If you have any questions about our payment methods or need assistance with your payment, please don’t hesitate to contact our customer support team at support@softiz.co.uk. We’re here to help you throughout your shopping experience.